CAREERS

Key Responsibilities

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• Lead discovery with prospective clients to document their current licensing and compliance footprint.

• Design integration and implementation plans that translate a client's existing licensing operations including license records, renewal calendars, application pipelines, and supporting documentation  into the RSG licensing system.

• Validate scope before we commit: assess each proposed engagement against the capacity of the licensing team and the capabilities of the platform, and recommend phasing or adjustments where the fit isn't clean.

• Support the sales cycle as the solutions lead: run platform demonstrations, field regulatory and technical questions, and contribute to proposals and statements of work (SOWs), while your sales partner owns negotiation and close.

• Present findings and recommendations to executive stakeholders, both internally and on the client side.

• Manage the handoff from signed deal to onboarding, giving the licensing team a clear, complete picture of scope, timeline, and client expectations.

• Build the reusable assets that make scoping repeatable: discovery questionnaires, implementation templates, and capacity-planning frameworks.

• Channel client feedback into improvements to the RSG licensing system and service model.

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What You Already Have

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• 3–5 years of experience in solution engineering or implementation, preferably in pharmacy licensing, government regulatory operations, or compliance.

• Experience in a client-facing role — solutions engineering, implementation, onboarding, consulting, or account management — where you turned client needs into deliverable plans.

• Ability to articulate client needs technically, including the ability to translate client requirements in a way that aligns with product standards and requirements.

• Experience presenting to and working alongside executive stakeholders.

• Strong data-handling skills: advanced spreadsheet proficiency (Google Sheets or Excel — lookups, pivot tables, data validation) and a track record of turning inconsistent source files into clean, structured datasets required. SQL experience preferred.

• Comfort learning and using software deeply: you can master a proprietary platform and explain it credibly to non-technical audiences.

• Strong written communication, particularly scoping documents, implementation plans, and client-ready deliverables.

• A self-directed working style: you're comfortable owning outcomes with limited oversight, structuring ambiguous problems, and building processes where none exist yet.

• Bachelor’s degree preferred

• Comfortable working independently in a fully remote environment

• Proficiency with Google Workspace and Microsoft Office, including Gmail, Google Calendar, Excel, and PowerPoint

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What We Offer

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• Remote position 

• 401k matching and immediate vesting  

• Generous PTO 

• Paid Parental Leave​​​​

• Medical, Dental, and Vision insurance plan 

• Professional Development and Health and Wellness Stipends